All of our balls are shipped with lots of happyness. To maximize your eating pleasure, immediately refrigerate your cookie dough and brownie batter balls upon arrival for at least two hours. If the balls have melted during shipment you may either form your own balls (SO MUCH FUN!) or eat the dough/batter as is. Happylicious by Betsy balls are sold as refrigerated products so that they hold their shape but they are perfectly safe to eat at room termperature. They are best eaten within four months but we understand that they may not last that long!